r7789 Privacy
Policy

This Privacy Policy is published by r7789 ("r7789", "we", "us", "our"), the operator of the online gaming platform accessible at r7789.net. r7789 is an internationally licensed online gaming platform serving English-speaking Pakistani players with cricket betting, live casino, slot games, Dragon Tiger Luck, Pool Rummy, and associated payment and account management services.

For the purposes of data protection, r7789 acts as the data controller in respect of the personal data of registered players and website visitors. This means r7789 determines the purposes for which, and the means by which, your personal data is processed.

This Privacy Policy applies to all personal data collected through r7789.net, including data collected during registration, gameplay, payment processing, customer support interactions, and general use of the platform. By registering an r7789 account or otherwise providing personal data to r7789, you acknowledge that you have read and understood this Privacy Policy.

r7789 collects the following categories of personal data from players and platform visitors:

2.1 Registration Data

When you create an r7789 account, we collect the information you provide during the registration process, including:

• Full legal name (as per CNIC or passport)
• Date of birth (to confirm you are 21 years of age or older)
• Pakistani mobile phone number
• Email address
• Chosen username and password (stored in encrypted form)
• City of residence (e.g. Karachi, Lahore, Islamabad, Faisalabad)

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering and licensing obligations, r7789 may require the following documents:

• Copy of CNIC (front and back) or Pakistani passport
• Proof of address (utility bill, bank statement, or government document dated within 3 months)
• Proof of payment method ownership (e.g. screenshot of JazzCash or EasyPaisa registered account matching your name)
• Source of funds documentation in specific high-value cases

2.3 Financial Data

r7789 collects transactional data related to your deposits and withdrawals, including payment method identifiers (e.g. JazzCash mobile number, EasyPaisa wallet reference, bank account name), transaction amounts in PKR or USDT, and transaction timestamps. r7789 does not store full bank account numbers, card numbers, or full USDT wallet addresses beyond what is operationally necessary for transaction processing and reconciliation.

2.4 Gaming & Activity Data

r7789 maintains logs of game sessions, bet amounts, game outcomes, sport betting markets accessed, and account activity including login timestamps, IP addresses, and device identifiers. This data is used for account security, fraud prevention, responsible gaming monitoring, and dispute resolution.

2.5 Technical Data

When you access r7789.net, certain technical data is automatically collected, including your IP address, browser type and version, operating system, referring URL, and pages visited. This data is collected via server logs and analytics tools and is used for platform performance monitoring and security purposes.

2.6 Communications Data

When you contact r7789 support via live chat or email, we retain records of those communications including the content of messages, timestamps, and any documents attached. This data is retained for quality assurance and dispute resolution purposes.

r7789 collects personal data through the following means:

• Directly from you: Information you provide when registering, completing KYC, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automatically: Technical and usage data collected via server logs, cookies, and analytics tools when you visit and interact with r7789.net.
• Third-party payment processors: Confirmation data provided by JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and blockchain networks when processing your transactions.
• Identity verification services: Where r7789 uses a third-party KYC verification provider, that provider may return verification status information to r7789 based on the documents you submit.
• Fraud prevention services: r7789 may receive risk signals from fraud detection partners to protect the platform and its players.

r7789 uses the personal data it collects for the following specific purposes:

r7789 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contract Performance: Processing necessary to create and maintain your r7789 account, process your deposits and withdrawals, and deliver the gaming services you have contracted with us to receive.
• Legal Obligation: Processing required to comply with applicable laws, regulations, and licensing conditions — including KYC identity verification, anti-money laundering (AML) obligations, and responsible gaming requirements imposed by r7789's operating licence.
• Legitimate Interests: Processing for purposes of fraud detection and prevention, platform security, and aggregated analytics, where r7789's legitimate interests in protecting the platform and its players do not outweigh your data protection rights.
• Consent: Where r7789 sends you direct marketing communications about new games, promotions, or deposit bonuses, we do so only where you have provided your consent. You may withdraw consent at any time by updating your communication preferences in your r7789 account settings or by contacting support.

r7789 does not sell, rent, or trade your personal data to any third party. r7789 shares personal data only in the following specific circumstances:

6.1 Payment Processors

To process your deposits and withdrawals, r7789 shares relevant financial and identity data with payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 blockchain infrastructure. These providers process your data only for the purpose of completing the specific transaction and are bound by their own privacy and security obligations.

6.2 KYC and Compliance Providers

r7789 may use third-party identity verification and KYC processing services to validate the documents you submit. These services receive only the data necessary for verification and are contractually bound to process it solely for that purpose.

6.3 Game Software Providers

Game studios and software suppliers whose games are hosted on r7789 may receive limited technical data necessary for game session integrity and RNG certification purposes. These providers do not receive your full profile or payment information.

6.4 Legal and Regulatory Authorities

r7789 will disclose personal data to law enforcement, regulatory bodies, or other government authorities where required to do so by applicable law, court order, or the conditions of r7789's operating licence. r7789 will notify affected players of such disclosures where legally permitted to do so.

6.5 Fraud Prevention Networks

In cases of confirmed fraud or attempted fraud, r7789 may share relevant account and transaction data with other licensed operators or industry fraud prevention consortia to protect the broader gaming industry from repeat fraudulent actors.

As an internationally operating gaming platform, r7789 may store and process personal data on servers located outside Pakistan. Where personal data is transferred to jurisdictions that may not have equivalent data protection laws to those applicable in Pakistan, r7789 ensures that such transfers are governed by appropriate safeguards, including:

• Standard contractual data protection clauses incorporated into agreements with data processors;
• Processing only by service providers that maintain certified security standards (e.g. ISO 27001 certified hosting infrastructure);
• Transfer to jurisdictions covered by the operating licence's data protection requirements.

Players who wish to obtain further information about the safeguards r7789 applies to international data transfers may contact r7789 support via the email address displayed on this page.

r7789 retains personal data for the periods described below. Where retention is based on a legal or regulatory obligation, the specified minimum period applies and data may be retained for longer where an ongoing legal obligation or dispute requires it.

• Account registration data: Retained for the duration of the account and for a minimum of 5 years following account closure, in accordance with anti-money laundering record-keeping obligations.
• KYC documents: Retained for a minimum of 5 years from the date of the last transaction on the account, as required by AML compliance obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Gaming activity logs: Retained for 2 years from the date of each session, or longer where relevant to an open dispute or investigation.
• Customer support communications: Retained for 2 years from the date of the communication.
• Marketing consent records: Retained until consent is withdrawn, plus 1 year as evidence of the consent given.
• Technical/server logs: Retained for 90 days on a rolling basis, except where specific logs are flagged for retention as part of a security or fraud investigation.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

r7789.net uses cookies and similar tracking technologies to provide a functional, secure, and consistent experience on the platform. The following types of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They manage your login session, maintain your account security state, and enable core platform features. These cookies cannot be disabled without preventing platform use.
• Functional Cookies: These cookies remember your preferences, such as language settings and display preferences, to provide a more personalised experience on r7789.net.
• Analytics Cookies: r7789 uses anonymised analytics data to understand how players navigate the platform, identify performance issues, and improve the overall user experience. Analytics data is not linked to individual player identities.

r7789 does not use cookies for cross-site advertising tracking, and personal data collected via cookies is not sold or shared with advertising networks. You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality.

r7789 respects your rights over your own personal data. The following rights are available to all r7789 account holders, exercisable by contacting r7789 support via email at the address provided on this page:

All data rights requests will be acknowledged within 5 business days and fulfilled within 30 days of receipt. There is no fee for exercising any of the above rights. Where a request is complex or voluminous, r7789 may extend the response period by up to 60 days with prior notification.

Please note that certain data rights requests — particularly erasure requests — may be limited where r7789 has a legal obligation to retain the data in question, such as AML record-keeping requirements. Where this is the case, r7789 will explain the specific legal basis for the limitation in its response to your request.

r7789 is strictly an adult platform. The minimum age to register and use r7789 is 21 years. r7789 does not knowingly collect or process personal data from any person under the age of 21. The r7789 registration process includes date of birth verification, and KYC identity checks are performed on all accounts prior to withdrawal processing.

If r7789 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all funds will be handled in accordance with r7789's Terms & Conditions, and the personal data of the underage individual will be deleted as promptly as practicable, subject to any legal obligation to retain evidence of the incident.

Parents and guardians who believe a minor may have registered on r7789 are urged to contact r7789 support immediately via on-site live chat or email.

r7789 implements a range of technical and organisational security measures to protect the personal data it holds:

• SSL/TLS Encryption: All data transmitted between your device and r7789.net is encrypted using industry-standard SSL/TLS protocols. The padlock indicator in your browser confirms active encryption.
• Encrypted Storage: Passwords are stored using one-way cryptographic hashing. KYC documents are stored in encrypted form on access-controlled servers.
• Access Controls: Internal access to personal data is restricted to r7789 personnel who require it to perform their job function, governed by role-based access policies.
• Two-Factor Authentication: r7789 supports and encourages the use of two-factor authentication on player accounts to reduce the risk of unauthorised account access.
• Penetration Testing: r7789's platform infrastructure is subject to periodic security assessments to identify and remediate vulnerabilities.
• Incident Response: r7789 maintains a data breach incident response procedure. In the event of a breach affecting player personal data, r7789 will notify affected players and relevant authorities as required by applicable law.

Notwithstanding these measures, no internet transmission or electronic storage system is completely secure. Players are encouraged to use strong, unique passwords for their r7789 accounts and to enable two-factor authentication where available.

r7789.net does not contain links to third-party websites for advertising or affiliate marketing purposes. Where r7789's game content is powered by third-party game studios, those studios operate their own privacy policies governing the limited technical data they receive in connection with game sessions hosted on r7789. r7789 is not responsible for the privacy practices of third-party game software providers. Players who have concerns about game provider data practices should contact r7789 support for further information.

r7789 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they meaningfully affect how your personal data is collected, used, or shared — r7789 will notify registered players via their registered contact method or via a prominent notice on r7789.net at least 7 days before the changes take effect.

Minor updates, such as clarifications of existing practices or corrections of typographical errors, may be made without prior notice. The effective date displayed at the top of this page will always reflect when the current version was last updated.

Continued use of r7789.net following the effective date of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree with any changes to this Privacy Policy, you should cease using the platform and may request account closure in accordance with Section 4.3 of the r7789 Terms & Conditions.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data r7789 holds about you, please contact the r7789 Data Support team through the following channels:

• Live Chat: Available 24/7 on r7789.net. Average response time under 2 minutes. The fastest way to raise an urgent data concern.
• Email: [email protected] (plain text — not a clickable link). Email responses within 2–4 hours. For formal data rights requests, please state "Data Rights Request" in your message subject line.

r7789 will acknowledge all privacy-related enquiries within 5 business days and will endeavour to resolve them as promptly as possible. Support is provided in English, with Pakistan Standard Time (PKT, UTC+5) hours prioritised for live chat staffing.